Look around. See that person across from you? Fly Buys member. And those two over there? They’re members too. The thing is – Fly Buys members are everywhere.
Born back in 1996, Fly Buys is the biggest and most effective coalition loyalty programme in New Zealand. It’s a brilliantly simple formula: members collect points when they shop with our partners and then use those points to shop for rewards – a wee treat for doing the everyday shopping or paying the bills.
We have a mammoth 2.4 million active cardholders, and we’re getting more every day – in fact, on average we get 130,000 Kiwis joining each year. With 74% of Kiwi households involved and 100% brand awareness, Fly Buys is one of the most successful loyalty programmes in the world.
50% of members say they do all they can to maximise points or that Fly Buys is a major consideration in where they shop.
Our members collect Fly Buys points at around 300,000 transactions every day. It’s an integral part of their day-to-day shopping experience.
Since Fly Buys began, our members have bought a whopping eight million products using their points. Our members keep their money in their pockets and use their points instead.
We put a lot of effort into our product range. After all, for members it’s pretty much the entire point of Fly Buys. We have over a thousand products on offer at any moment we like to strike a balance between the obscure (Swanndri dog cover, anyone?) and the classics (evidence suggests we are a nation of slow cookers). If you want it, chances are that we have it.
• Want to know more about Fly Buys? Have a look around.
• Are you a Fly Buys member and need help or just want to get in touch? We’re happy to help. Give us a call on 0800 FLY BUYS (0800 359 2897) Monday to Friday, 8am – 6pm
(excluding public holidays), or submit a question to our team.
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Fly Buys Service Centre
All vacant positions with Loyalty New Zealand are advertised on the Salesforce website. We encourage you to check the site regularly for newly posted roles. Visit Call Centre Representatives on the