Fly Buys is all about helping New Zealanders make the most of their everyday shopping. We’re the biggest and most effective coalition loyalty programme in New Zealand, with a brilliantly simple formula that works: members collect points when they shop with our partners and then use those points to buy rewards. Those partners are 50 industry-leading brands who together have over 3,000 retail stores across the country, as well as a host of online locations. They clearly appeal to our 2.4 million active cardholders, who collect Fly Buys points on more than $10 billion of spend each year.
Our members are a passionate bunch, with 50% saying they do all they can to maximise points or that Fly Buys is a major consideration in where they shop. And with 74% of Kiwi households involved and 100% brand awareness, Fly Buys is proud to be one of the most successful loyalty programmes in the world.
Crucial to the shop-collect-buy equation is our stellar range of rewards – more than 2,000 on offer at any one time, from any Air New Zealand flight, to New World gift cards, magazine subscriptions and Apple computers. These rewards are Fly Buys’ reason for being, and members pick up about 800,000 of them each year, or one every 46 seconds.
• Want to know more about Fly Buys? Have a look around.
• Are you a Fly Buys member and need help or just want to get in touch? We’re happy to help. Give us a call on 0800 FLY BUYS (0800 359 2897) Monday to Friday, 8am – 6pm
(excluding public holidays), or submit a question to our team.
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Fly Buys Service Centre
All vacant positions with Loyalty New Zealand are advertised on the Salesforce website. We encourage you to check the site regularly for newly posted roles. Visit Call Centre Representatives on the