New Zealand’s expert on customer loyalty.
Latest News
Who will be New Zealand’s first Fly Buys Millionaire?
Go in the draw to be the first Fly Buys millionaire
For the month of July, lucky shoppers will have the chance to become the first Fly Buys Millionaire in New Zealand. All they have to do is collect or spend Fly Buys in July to be in to win one million points.
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Latest News
Fly Buys welcomes Petplan, expands loyalty to include pet insurance
Loyalty NZ is excited to welcome Petplan to the Fly Buys network from 29 May 2019, allowing Fly Buys members to collect pointson their new pet insurance policies.
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Latest News
Fly Buys expands network to include global accommodation provider, agoda
By welcoming agoda to the Fly Buys family, we give our members even more value and choice and we will continue to explore more ways to expand the value we offer our members
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Our Work
Europcar joins Fly Buys
Take points for a spin with Europcar! Now get points in NZ and overseas.
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Leadership Team
Global Chief Data and Analytics lead to join Loyalty NZ
Brian Ferris will be joining Loyalty NZ as Chief Data and Analytics Officer
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Leadership Team
Loyalty NZ appoints new CFO
Loyalty NZ are delighted to announce that Allan Wong Kam will be joining the executive team as Chief Financial Officer.
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Latest News
Torpedo7 joins Fly Buys
Torpedo7 joins Fly Buys to give Kiwis their best ever summer outdoors
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Our Work
Rebecca Barnett - Rookie Marketer of the Year
Loyalty NZ's Rebecca Barnett crowned 2018 Rookie Marketer of the Year at the TVNZ–NZ Marketing Awards
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Just Flash your Fly Buys for New Instant Rewards
Good things happen when you flash your Fly Buys
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Leadership Team
Lizzy Ryley
CEO
Lizzy comes to us with extensive experience in the creation of innovative customer experience strategies that are both pragmatic and commercial. She has an excellent knowledge of contemporary marketing methods, including leveraging customer data, customer relationship management, digital marketing, social media, web services and campaigns.
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Our Work
Fly Buys Crew goes B2B
Winners of the B2B category at TVNZ-NZ Marketing Awards
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Our Work
Bridget Lamont named CMO
Loyalty NZ announces that Bridget Lamont has been appointed CMO.
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Our Work
Loyalty NZ awarded The Keith Norris Direct Marketing Organisation of the Year Award
Loyalty NZ was awarded The Keith Norris Direct Marketing Organisation of the Year Award at the recent NZDM Awards.
The Keith Norris Direct Marketing Organisation of the year award celebrates organisations that have achieved success by using direct marketing techniques to drive ROI for the business, with an emphasis on achievements in the past 12 months.
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Our Stories
Torpedo7 joins Fly Buys
Torpedo7 joins Fly Buys to give Kiwis their best ever summer outdoors
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Latest News
Fly Buys Points Expiry wins Bronze
The Fly Buys Points Expiry campaign wins a Channel Bronze - Other (B2C) award at the recent NZDM Awards.
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Latest News
Fly Buys Local Reactivation Wins Gold
The Fly Buys Local Reactivation campaign wins a Channel Gold award at the recent NZDM Awards.
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Latest News
Fly Buys launches re-engagement campaign
We've launched a re-engagement campaign to help remind kiwis of what New Zealand's favourite loyalty programme does best - giving.
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Leadership Team
Dave Mansfield
Chief Partnerships and Transformation Officer
Dave leads all the client related activities, including managing the account servicing and business development team.
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Vacancies
Financial Controller
Wellington
We are looking for a Financial Controller to join our Wellington-based Finance team. You will lead the accounting service function at Loyalty New Zealand, ensuring the function is delivered both on time and accurately. This role supports the CFO and the wider teams, allowing the organisation to achieve its comprehensive business plan.
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Vacancies
Senior Client Marketing Specialist - 12mth fixed term contract
Auckland
We have a fantastic opportunity for a seasoned direct marketing professional to join our Auckland-based team for a 12-month fixed term period.
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Our Staff
Andrew Feringa
Head of Information Technology
Andrew is the Head of IT at Loyalty NZ and responsible for all things technical which is pretty lucky as he loves technology. If he's not playing with the latest tech then he is likely to be involved with some sort of sport, likely cycling or skiing. He loves building or maintaining bikes which means his kids are pretty lucky.
Leadership Team
Bridget Lamont
Chief Marketing Officer
Bridget joined Loyalty in June 2018 to lead our customer and marketing portfolio, with responsibility for the Fly Buys Brand and customer proposition, Rewards, Customer Experience, Product & Innovation, Strategic Communications, and Fly Buys marketing activity for our Client network.
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Latest News
Use Better Data Better
Dan Hamilton, Head of Customer Insight
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Our Work
Three ways to avoid the risks of data collection
Customer data security can be protected in a number of ways, and in the digital age, here are three key areas from Loyalty NZ's Information Security Manager, David Higgins, in which you can protect data.
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Our Work
Fly Buys Pumped awarded Industry Bronze at NZDM Awards
Loyalty NZ's - Fly Buys Pumped has been awarded Bronze in the Industry category at the NZDM Awards 2017.
Together, Z and Loyalty NZ (LNZ) developed Fly Buys Pumped - an always-on, dynamic, customer-led, multi-motivator programme that offers rewards (points) and rebates (discounts) - powered by data exchanges giving the customer instant benefits with choice.
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Our Work
Fly Buys Rewards Magazine awarded Bronze at NZDM Awards
Loyalty NZ's - Fly Buys Rewards Magazine has been awarded Bronze in the Channels category for Direct Mail B2C at the NZDM Awards 2017.
The Channels award for Direct Mail B2C represents the best direct activity to consumer, and the Fly Buys Rewards team were thrilled to recieve this recognition and award.
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Our Work
Fly Buys Crew awarded Silver at NZDM Awards
Loyalty NZ's - Fly Buys Crew has been awarded Channel Silver for Direct Mail B2B at the NZDM Awards 2017.
The Channels Direct Mail B2B represents the best direct activity to business, and Loyalty NZ were thrilled to receive this recognition and award.
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Our Work
Fly Buys Crew Wins Gold x2
Congratulations to all Loyalty NZ clients who received recognition for their marketing campaigns at the TVNZ Marketing Association Awards in September.
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Our Work
Fly Buys Boosts Reward Redemptions with Data-Driven Creative
Fly Buys won gold at the 2016 CAANZ Beacon Awards for the Best Use of Data.
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Leadership Team
Paula Keene
Chief Technology Officer
Paula joined Loyalty NZ in 2008 and has worked in IT Management and Head of Architecture roles, before taking on the CTO role. Her key area of focus is making sure that Loyalty NZ are running on the best technology stack possible, and are continuing to take advantage of emerging and innovative technologies that enable competitive edge.
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Leadership Team
David Webb
Chief Operating Officer
David leads the legal, information security and operational teams at Loyalty, responsible for commercial contracts, ensuring the company complies with all its obligations under marketing laws and the Privacy Act, minimising risk associated with information, and the smooth running of the systems that process Fly Buys points.
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Leadership Team
Adéle Pieterse
Chief People and Culture Officer
Adéle is responsible for developing and implementing best practice HR strategies and systems, which includes recruitment, performance management, employment relations, change management, payroll, remuneration and HR policy.
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Latest News
Loyalty NZ creates partnership with Payments NZ
Loyalty NZ is the first New Zealand organisation in the loyalty industry to make the move into the digital payment territory with this new partnership with Payments NZ.
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Latest News
Fly Buys gives it’s catalogue a Magazine makeover
Reward is the Fly Buys lifestyle magazine showcasing brand new rewards and helping New Zealander's create the great kiwi lifestyle.
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Our Work
Fly Buys wins at CAANZ Beacon Awards!
One of our ongoing Fly Buys marketing campaigns has won gold at the CAANZ Beacon Awards for 2016.
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