New Zealand’s expert on customer loyalty. 

EC Launch
work colour
Our Work

Europcar joins Fly Buys

Take points for a spin with Europcar! Now get points in NZ and overseas.
Read more

Brian Ferris Loyalty NZ CDAO small
work colour
Our Work

Global Chief Data and Analytics lead to join Loyalty NZ

Brian Ferris will be joining Loyalty NZ as Chief Data and Analytics Officer
Read more

Allan Wong Kam Loyalty NZ CFO
work colour
Our Work

Loyalty NZ appoints new CFO

Loyalty NZ are delighted to announce that Allan Wong Kam will be joining the executive team as Chief Financial Officer.
Read more

BB2
work colour
Our Work

Rebecca Barnett - Rookie Marketer of the Year

Loyalty NZ's Rebecca Barnett crowned 2018 Rookie Marketer of the Year at the TVNZ–NZ Marketing Awards
Read more

FBY0003 Digital Adshel Hero 1080x1920
work colour
Our Work

Just Flash your Fly Buys for New Instant Rewards

Good things happen when you flash your Fly Buys
Read more

54A1416
leadership colour
Leadership Team

Lizzy Ryley

CEO

Lizzy comes to us with extensive experience in the creation of innovative customer experience strategies that are both pragmatic and commercial. She has an excellent knowledge of contemporary marketing methods, including leveraging customer data, customer relationship management, digital marketing, social media, web services and campaigns.
Read more

1768656
work colour
Our Work

Fly Buys Crew goes B2B

Winners of the B2B category at TVNZ-NZ Marketing Awards
Read more

Bridget Lamont
work colour
Our Work

Bridget Lamont named CMO

Loyalty NZ announces that Bridget Lamont has been appointed CMO.
Read more

image
work colour
Our Work

Fly Buys Travel

Fly Buys has kicked off a new travel campaign to promote the new helloworld online booking engine where you can use points + cash to go with more airlines to more places than ever before.
Read more

28423016 1392165277562226 1286391927421316668 o1
work colour
Our Work

Loyalty NZ awarded The Keith Norris Direct Marketing Organisation of the Year Award

Loyalty NZ was awarded The Keith Norris Direct Marketing Organisation of the Year Award at the recent NZDM Awards.

The Keith Norris Direct Marketing Organisation of the year award celebrates organisations that have achieved success by using direct marketing techniques to drive ROI for the business, with an emphasis on achievements in the past 12 months.
Read more

T7 earn tile 720x460 Copy
stories colour
Our Stories

Torpedo7 joins Fly Buys

Torpedo7 joins Fly Buys to give Kiwis their best ever summer outdoors
Read more

2017 11 17 16 10 50 6 Fly Buys NZ Home
work colour
Our Work

Out now - Reward Magazine

Reward Magazine

Reward Magazine, issue 3, is the Fly Buys lifestyle magazine showcasing brand new rewards and helping New Zealander's create the great kiwi lifestyle.
Read more

Pumped
work colour
Our Work

Fly Buys Pumped has arrived!

Buy fuel on a selected Pumped Day to get bonus Fly Buys points and an exclusive fuel discount.
Read more

wishlist email2 copy article hero
work colour
Our Work

It's on your wishlist!

Fly Buys has launched a new email approach developed with 1-1 agency, JustOne.
Read more

Dave Mansfield
leadership colour
Leadership Team

Dave Mansfield

Chief Partnerships and Transformation Officer

Dave leads all the client related activities, including managing the account servicing and business development team.

Read more

54A5338R
vacancies colour
Vacancies

UX Designer

Wellington

This is an exciting time for Loyalty NZ, and a new opportunity within the business for our first permanent UX Designer to join the team, working on customer experiences for the Fly Buys programme.
Read more

54A9576
vacancies colour
Vacancies

Software Architect

Wellington

A key technical leadership role at Loyalty, the Software Architect ensures the solution architecture is fit for purpose, oversees technical delivery, provides an escalation point for implementation teams and continuously reviews software architecture principles.
Read more

54A5245 Copy
vacancies colour
Vacancies

Data Visualisation Engineer - EXPRESSION OF INTEREST

Wellington or Auckland

Loyalty New Zealand is undergoing an exciting transformation with many exciting projects that involve Data Engineering. We are seeking expressions of interest from potential future candidates so that if a suitable vacancy becomes available, we can touch base with you.
Read more

54A9677
vacancies colour
Vacancies

Data Engineer - EXPRESSIONS OF INTEREST

Wellington or Auckland

Loyalty New Zealand is undergoing an exciting transformation with many exciting projects that involve Data Engineering.  We are seeking expressions of interest from potential future candidates so that if a suitable vacancy becomes available, we can touch base with you.
Read more

54A9612
vacancies colour
Vacancies

Developer (Senior / Intermediate)

Wellington

We are looking for a Ruby Developer to join our Technology Team. Our team are smart, creative and encourage innovation and knowledge sharing. You need to be articulate, passionate, a team player and have the ability to think outside the box.
Read more

54A2080
staff colour
Our Staff

Andrew Feringa

Head of Information Technology

Andrew is the Head of IT at Loyalty NZ and responsible for all things technical which is pretty lucky as he loves technology. If he's not playing with the latest tech then he is likely to be involved with some sort of sport, likely cycling or skiing. He loves building or maintaining bikes which means his kids are pretty lucky.

54A9647R
vacancies colour
Vacancies

Senior Business Analyst

Wellington

We've got a great opportunity to join our Project Management Office as a Senior Business Analyst. As a Senior BA, you’ll work with business stakeholders - understanding their requirements, formalising and defining them to develop and deliver new technology capability.
Read more

Bridget Lamont 2
leadership colour
Leadership Team

Bridget Lamont

Chief Marketing Officer

Bridget joined Loyalty in June 2018 to lead our customer and marketing portfolio, with responsibility for the Fly Buys Brand and customer proposition, Rewards, Customer Experience, Product & Innovation, Strategic Communications, and Fly Buys marketing activity for our Client network.
Read more

Linkedin
work colour
Our Work

Three ways to avoid the risks of data collection

Customer data security can be protected in a number of ways, and in the digital age, here are three key areas from Loyalty NZ's Information Security Manager, David Higgins, in which you can protect data.
Read more

Pumped
work colour
Our Work

Fly Buys Pumped awarded Industry Bronze at NZDM Awards

Loyalty NZ's - Fly Buys Pumped has been awarded Bronze in the Industry category at the NZDM Awards 2017.
Together, Z and Loyalty NZ (LNZ) developed Fly Buys Pumped - an always-on, dynamic, customer-led, multi-motivator programme that offers rewards (points) and rebates (discounts) - powered by data exchanges giving the customer instant benefits with choice.
Read more

Rewardmag
work colour
Our Work

Fly Buys Rewards Magazine awarded Bronze at NZDM Awards

Loyalty NZ's - Fly Buys Rewards Magazine has been awarded Bronze in the Channels category for Direct Mail B2C at the NZDM Awards 2017.
The Channels award for Direct Mail B2C represents the best direct activity to consumer, and the Fly Buys Rewards team were thrilled to recieve this recognition and award.
Read more

Crew
work colour
Our Work

Fly Buys Crew awarded Silver at NZDM Awards

Loyalty NZ's -  Fly Buys Crew has been awarded Channel Silver for Direct Mail B2B at the NZDM Awards 2017.
The Channels Direct Mail B2B represents the best direct activity to business, and Loyalty NZ were thrilled to receive this recognition and award.
Read more

174A0353
work colour
Our Work

Fly Buys Crew Wins Gold x2

Congratulations to all Loyalty NZ clients who received recognition for their marketing campaigns at the TVNZ Marketing Association Awards in September.
Read more

Preaching
work colour
Our Work

Fly Buys Boosts Reward Redemptions with Data-Driven Creative

Fly Buys won gold at the 2016 CAANZ Beacon Awards for the Best Use of Data.
Read more

54A9700
leadership colour
Leadership Team

Paula Keene

Chief Technology Officer

Paula joined Loyalty NZ in 2008 and has worked in IT Management and Head of Architecture roles, before taking on the CTO role. Her key area of focus is making sure that Loyalty NZ are running on the best technology stack possible, and are continuing to take advantage of emerging and innovative technologies that enable competitive edge.
Read more

41585526 10155594520557761 7313705478268125184 n
staff colour
Our Staff

Christina Mossaidis

Head of Marketing

After having thrived in advertising agencies such as Saatchi & Saatchi and Ogilvy & Mather for over a decade, Christina has returned client side, to make Loyalty NZ and Fly Buys more meaningful to Kiwis and the businesses who use it. Developing our core purpose of ‘making life more rewarding’ in ways that will re-engage, engage and generate customer activity for us and our clients. Christina is curious, loves to learn and explore new ideas and puts the customer at the heart of everything she does. Being of Greek heritage, family and friends are very important to her, as are her two boxer dogs Charlie and George.

New cards Copy
work colour
Our Work

New Fly Buys card designs introduced

New Zealand artists create custom artwork for Fly Buys

Fly Buys bought out some brand new cards. We are very lucky to have five great New Zealand artists create custom artwork for our Fly Buys cards so you can enjoy getting it out of your wallets. The hardest thing will be picking which one to get!
Read more

Dave Webb
leadership colour
Leadership Team

David Webb

Chief Operating Officer

David leads the legal, information security and operational teams at Loyalty, responsible for commercial contracts, ensuring the company complies with all its obligations under marketing laws and the Privacy Act, minimising risk associated with information, and the smooth running of the systems that process Fly Buys points.
Read more

Adele Pieterse
leadership colour
Leadership Team

Adéle Pieterse

Chief People and Culture Officer

Adéle is responsible for developing and implementing best practice HR strategies and systems, which includes recruitment, performance management, employment relations, change management, payroll, remuneration and HR policy.
Read more

Crew quiz
work colour
Our Work

Crew Quiz

Recently, we put our Crew’s Fly Buys Knowledge to the test with the Fly Buys Crew Quiz.
Read more

Points Plus Cash
work colour
Our Work

Points + Cash

Points and cash gives choice to customers

Points + Cash is a valuable addition to the Fly Buys Programme.
Read more

54A5665
staff colour
Our Staff

Jennifer Wilkinson

Rewards Marketing Manager

Jen is a passionate marketer, delivering data driven campaigns for some of Fly Buys biggest partners. Hailing from the UK, Jen moved to NZ to immerse herself in all the outdoor adventures this cool little country has to offer. When she’s not using data insights to bring campaigns to life, you’ll find Jen climbing a rock face, riding NZ’s bike trails, or on an epic hike. Inside and outside of Loyalty she’s ready to face any challenges that come her way.

54A5683
staff colour
Our Staff

Daniel Mills

Head of Rewards

Sitting, standing or staring at nature Dan is constantly thinking about deals for the Fly Buys store. He loves to work with our suppliers to get great deals and brands for our customers. In his spare time he barters with shops for better deals. When he plays shops with his children he forces them into receivership. At monopoly he is never the banker but still always wins. He is even known to get a discount on a happy meal, so shrewd are his skills. When not working on delivering better deals for our customers he enjoys reading, but only spreadsheets…

54A1894
staff colour
Our Staff

Fiona Hicks

Head of Digital Experience

Fi’s that person that friends rely on to research everything and find the best option and deal, so has lots of first-hand experience! A little bit of a data geek (don’t tell anyone), she combines insight with channels and content to create the end to end Fly Buys customer experience.

54A5518
staff colour
Our Staff

Fiona Duffy

Developer

Hailing from Glasgow, Scotland, Fiona has had a colourful career to date. With a background in Visual Merchandising and a stint in the art department of the Hobbit movies, Fiona changed direction completely and retrained as a web developer. When she’s not working on the Fly Buys website she’s working hard in her garden, or revamping old furniture.

54A5615
staff colour
Our Staff

Matt Moes

Applications Architect

Matt is a dab hand at a lot of things. Table tennis, snow boarding, coffee making and his job working on architectural solutions for Loyalty NZ. With lots of exciting projects on the go at any one time, Matt likes to unwind with the occasional motorcycle track day and cheeky trip to his favourite place on earth - Wanaka.

54A5730
staff colour
Our Staff

Ramya Karunakaran

Technical Test Analyst

Ramya hails from the land where Kollywood & Chennai Super Kings were born. She joined the testing team a couple of years ago and enjoys the opportunity to work on various projects. She has interest in baking and loves a jig along with her 1 year old who loves dancing as much as her mother.

Kate Dickenson
staff colour
Our Staff

Kate Dickenson

People, Culture & Office Coordinator

Wearing two hats, Kate is our people, culture & office Coordinator in Wellington. Her OCD is a bonus - making sure everything is shipshape in the office. Along with generally making sure the office doesn’t implode and candidates make it to interviews on time, she can be found wrangling meeting rooms, keeping a ready supply of coffee beans on hand, arranging gelato shouts and more. She loves travelling, photography and never leaves home without a book.

Peter Roxburgh King 1 9346 2
staff colour
Our Staff

Peter Roxburgh-King

Head of Products

Pete is best known at Loyalty by his official title of The Lord long before Scott Disick stole the title. Pete spends his days in discussions working out how to drive the Fly Buys programme into the future while poking fun at life with his team mates, let’s face it Pete’s a laugh riot! Pete loves fast cars, great wine and amazing friends, feels like I should say the wind in his hair and walks along sandy beaches about now?

Published by:

Share this:
Facebook Twitter LinkedIn Email